Technical Solutions Consultant
About Tiger Eye
Tiger Eye delivers solutions for every step of the document and email journey, supporting businesses to work smarter and boost productivity with technology solutions and services. Renowned for the team’s unparalleled technical knowledge and exceptional customer service, Tiger Eye deliver ‘expertise, from the team that listens’ through software solutions, custom development services, technical support, training and more.
We are looking to add a Technical Solutions Consultant to our Commercial team.
Job Summary:
As a Technical Solutions Consultant at Tiger Eye, you will play a crucial role in driving our sales efforts by showcasing the value and capabilities of our products to new and existing clients. You will be responsible for delivering impactful product demonstrations and presentations that align with the client's needs and objectives. The ideal candidate will have a deep understanding of our products, possess excellent communication skills, and thrive in a dynamic and collaborative environment.
Key Responsibilities:
Product Demonstrations:
- Conduct engaging and informative product demonstrations tailored to the specific needs of prospective clients.
- Showcase the key features and benefits of our products, addressing client pain points effectively.
Client Presentations:
- Collaborate with the commercial team to understand client requirements and tailor presentations accordingly.
- Clearly articulate the value proposition of our products to diverse audiences, including Senior Partners, Directors, Lawyers and IT teams.
Technical Expertise:
- Develop a deep understanding of all our products, staying updated on new features and enhancements.
- Provide technical insights and guidance to clients during demonstrations and presentations.
Collaboration:
- Work closely with the commercial, marketing, and product development teams to ensure a seamless client experience.
- Gather feedback from client interactions and communicate insights to the relevant teams for continuous improvement.
- Ensure client expectations are clearly articulated to the professional services delivery team.
Client Relationship Building:
- Build strong relationships with potential clients by understanding their business goals and challenges.
- Act as a trusted advisor, offering solutions that align with the client's objectives.
Essential Skills & Experience
- Hands-on experience of working with and delivering Legal applications ideally iManage or another Document Management Solution.
- Experience designing cloud migration strategies.
- Good understanding of cloud security, compliance and governance.
- Experience designing functional Data protection solutions around SPM.
- Hands-on experience in creating and presenting products and software solution business cases and ROI analysis.
- Training or Teaching experience would be considered beneficial
Job Details and Benefits
- Salary: Upto £40,000 PA DOE + OTE
- Office Hours: Mon-Fri 9am-5.30pm. Hybrid working
- Holiday: 25 Days Annual leave plus bank holidays and your birthday off.
- Company Learning and Development Programme.
- Company Pension Scheme.
- Life Assurance.
- Company Wellbeing Scheme including an employee assistance programme.
Applications will be considered as they are received.
Tiger Eye is part of the CTS Group. Please ensure that you apply via the CTS Careers Site.
- Department
- Commercial
- Locations
- London, Tiger Eye - Norwich
- Remote status
- Hybrid Remote
- Yearly salary
- £33,000 - £40,000
- Employment type
- Full-time
About CTS
CTS delivers IT services that transform the user experience and operational success of Law Firms and Barristers’ Chambers, both day-to-day and in the longer term.
This is because we focus only on the legal sector, understanding their needs better than others and shape our services around the unique requirements of the legal sector and their users
Technical Solutions Consultant
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